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Return Policy - Satisfaction Guaranteed

Art and Color that Makes You Feel Good.  Inspiring Serenity, Joy, Happiness and Playfulness through Art.  
"I am blown away.  The colors, textures and layers all draw me into some magical place where all seems well."   - J. Renaldi, Chicago, Il

The online purchasing process here was designed to be as easy, secure and risk free as possible for youWhen you decide to purchase, feel secure knowing that your best interests and satisfaction are guaranteed and backed personally by me.

I'm always a phone call or email message away from helping you.  It is my sincere desire to help make your online art purchasing experience a total success.  If you're unable to find the answers to any of your questions in the FAQ pages, please contact me immediately.  I would take great pleasure answering your questions and helping solve any issues or problems as quickly and conveniently as possible.   I look forward to helping you bring quality artwork into your home or work place.

What is your Return Policy?

It's simple: If you don't love it, return it. Read on for details regarding our 100% Satisfaction Guarantee, and for instructions on how to make a return.

A 30-day Money Back Guarantee ensures that if you are not totally satisfied with your purchase you may return it.  No questions asked. The artwork must be returned in the original packaging, undamaged.  Return shipping cost is at the customer’s expense and the customer must insure artwork for return.  Please contact me via this website by email for details before returning any artwork.

What should I do if I receive a damaged piece of artwork?

If your painting arrives and the box is damaged, please contact me immediately via the website to let me know.  Before opening the package, YOU MUST PHOTOGRAPH the damaged package.  You may open the package to see if the work has been damaged (hopefully it is only superficial) but if the print is damaged, please photograph the damaged artwork. 

Regular Returns: You may return your product for a full refund (excluding shipping charges) by following these simple steps:
    1.  Email douglasfischer111@gmail.com to obtain the return instructions for your order. 
    2.  Ship your item back to me in its original packaging and enclose your completed return request. We strongly encourage you to return the item via a trackable method. 
 
Returns Address:

Douglas Fischer

72-605 Highway 111 Suite B1

Palm Desert, CA  92260

760-641-8401
 
 
 
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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

30 Day Total Satisfaction Guarantee. If you are not completely satisfied with your purchase please return for a full Refund. No Questions Asked. Return Shipping is at customers expense. Artwork must be insured by the customer for return and in its original packaging. Please take photos of artwork and package before return Shipping. Will Refund full amount, less shipping, upon receipt of returned package. For more details, please click on the FAQ link above in the main menu, labeled "Return Policy Satisfaction Guaranteed".

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Museum quality Canvas and Fine Art archival prints and reproductions. 100% acid free archival cotton papers - a true museum quality appearance. And museum quality hanging wire and attachments are used. READY TO HANG.

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